See Tracker Page. You will receive an email containing your tracking information 1-3 days after purchase. Please email sales@threadquarters.co if you did not receive this email.

Shipping may take anywhere between 3-6 business days to arrive. Overseas deliveries can take anywhere from 7-16 days depending on your location and the opening hours of your local post office in addition to any COVID-19 delays. Delivery details will be provided in your confirmation email.

Not to worry, most of our items will be left in your postbox if they are small enough and if the postman does not have access to your postbox, it will usually be left at your local post office for you to pick up!

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We typically send all packages via USPS to pass along the lowest shipping rates to you, and use local courier partners. You’ll be asked to select a delivery method during checkout.

Need shipping with another carrier?

Email us! sales@threadquarters.co

Items are delivered depending on the local postal system and are usually during business hours. (Monday to Friday, 9am-5pm)

Please reach out to us immediately regarding the error in your address, we are more than happy to change it for you given adequate timing before dispatching your order.

Email us your full, correct address along with your order number and we will always do our best to adjust your details as requested.

Email: sales@threadquarters.co

Billing addresses are currently non-editable to prevent and minimize fraudulent transactions. Please note that all details entered and submitted are final.

We always aim for make sure our customers love our products, but if you are dissatisfied with an order, we’re happy to help.

Please note we are currently unable to accept returns on merchandise due sanitary reasons.
ALL TRUCKERS /HEADWEAR SALES ARE FINAL

Please email us directly to initiate a request: sales@threadquarters.co

Exchanges are available for items covered under our Exchange Policy

**Promotional/sale items are not eligible for returns

Please email us directly to initiate an exchange for your order: sales@threadquarters.co

It depends on the product & color. All options are outlined on our product page, please send us an email inquiry including the product you would like to personalize and what specifications you would like personalized.

Email: sales@threadquarters.co